worklea

Weight Split terms of service

Last updated 21 October 2026

These terms are an agreement between Worklea Services ("we", "us") and the business that installs the Weight Split app on its Shopify store ("you"). By installing or using Weight Split, you agree to these terms and to our privacy policy. If you don't agree, please don't install the app, or uninstall it.

1. The service

Weight Split reads the items, quantities and weights in your Shopify orders and divides orders that are over the parcel weight limit you set into separate fulfillments (parcels). It does this when you click Split, or automatically for new orders if you're on the Pro plan and have turned automatic splitting on.

Weight Split does not change an order's items, totals, payment status, or your inventory.

2. Your responsibilities

  • Keep product weights in Shopify accurate. Weight Split relies on them, and items without a weight count as 0 kg.
  • Set a weight limit that matches your courier's rules, and check parcels before shipping as you normally would. Weight Split organises orders into parcels; it doesn't guarantee that a courier will accept any particular parcel or charge a particular price.
  • Use the app only for lawful purposes and in line with Shopify's terms.

3. Plans and billing

  • The Free plan costs nothing. The Pro plan is charged through Shopify, on your Shopify invoice, at the price shown in the app and on the Shopify App Store listing, every 30 days after a 7-day free trial.
  • You can cancel Pro at any time from the app's Home page, or by uninstalling the app. When you cancel, Shopify may credit you for the unused part of the billing period.
  • If we change prices, we'll tell you in advance, and the change only applies once you approve it in Shopify.

4. Data protection

This section is our data processing agreement with you. For your customers' personal data that Weight Split accesses, you are the controller and we are your processor.

  • Instructions. We process that data only to provide Weight Split as described in these terms and the privacy policy, and for no other purpose.
  • What we access. Order and fulfillment details: order numbers, items, quantities, weights and fulfillment status. We don't request customers' names, email addresses, phone numbers or addresses.
  • Confidentiality. Only people who work on Worklea, and who are bound to keep it confidential, can access the systems that run the app.
  • Security. We use HTTPS for all traffic, verify that requests really come from Shopify, encrypt access credentials before storing them, keep them on a server with restricted access, and apply security updates.
  • Sub-processors. Shopify (which provides the store data and billing) and our hosting provider, Hostinger (whose servers run the app). We'll update this list before adding another sub-processor.
  • Breaches. If we become aware of a breach affecting your data, we'll notify you without undue delay at your store's contact email and help you meet any obligations you have.
  • Requests from your customers. We'll help you respond to customers who ask to see or delete their data. Shopify forwards these requests to us, and we answer them as described in the privacy policy.
  • Deletion. When you uninstall Weight Split, we delete your store's access credentials, and anything remaining 48 hours later when Shopify asks us to.
  • We never sell your data or use it for advertising.

5. Availability and changes

We work to keep Weight Split running reliably, but we can't promise it will always be available or error-free. We may improve or change the app; if a change removes something you rely on, we'll tell you in advance where we reasonably can.

6. Disclaimer

Weight Split is provided "as is". To the extent the law allows, we don't give any warranties beyond those set out in these terms.

7. Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or courier surcharges, and our total liability to you for any claim related to Weight Split is limited to the amount you paid us for the app in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

8. Ending the agreement

You can stop at any time by uninstalling the app. We may suspend or end your access if you break these terms or use the app in a way that harms others, and we may stop offering Weight Split with at least 30 days' notice.

9. Changes to these terms

We may update these terms. If a change is significant, we'll tell you before it takes effect. The date at the top shows when they last changed.

10. Contact

Worklea Services, support@worklea.org