worklea

Customs Ready terms of service

Last updated 21 October 2026

These terms are an agreement between Worklea Services ("we", "us") and the business that installs the Customs Ready app on its Shopify store ("you"). By installing or using Customs Ready, you agree to these terms and to our privacy policy. If you don't agree, please don't install the app, or uninstall it.

1. The service

Customs Ready reads your store's products, variants and collections and checks each variant that ships for a missing HS code, an HS code that isn't 6 to 10 digits, a missing country of origin, or a missing weight. It changes a variant's HS code, country of origin or weight only when you choose a value, preview the change and confirm it, and it can restore the previous values of a batch when you click Undo. Scans are unlimited on every plan; the Free plan can fix up to 25 variants a calendar month, and the Pro plan has no limit. Nothing changes automatically.

Customs Ready doesn't change orders, prices, stock levels, product titles or descriptions, shipping settings or customer data. It doesn't suggest HS codes or decide which code is correct for a product.

2. Your responsibilities

  • Choose the HS codes, countries of origin and weights you apply, and check they are correct for your products and for the countries you ship to. Customs authorities, not the app, decide whether a classification is right, and you remain responsible for your customs declarations, duties and taxes.
  • Use the app only for lawful purposes and in line with Shopify's terms.

3. Plans and billing

  • The Free plan costs nothing and includes unlimited scans and up to 25 variant fixes a calendar month. The Pro plan is charged through Shopify, on your Shopify invoice, at the price shown in the app and on the Shopify App Store listing ($9.99 at launch), every 30 days after a 7-day free trial.
  • You can cancel a paid plan at any time from the app's Home page, or by uninstalling the app. When you cancel, Shopify may credit you for the unused part of the billing period.
  • If we change prices, we'll tell you in advance, and the change only applies once you approve it in Shopify.

4. Data protection

This section is our data processing agreement with you. For your customers' personal data that Customs Ready accesses, you are the controller and we are your processor.

  • Instructions. We process that data only to provide Customs Ready as described in these terms and the privacy policy, and for no other purpose.
  • What we access. Products and collections (titles, SKUs, vendors, product types, collection membership, whether a variant requires shipping), inventory items (HS code, country of origin, weight), and store information (the store's address and whether it is a development store). We don't request customers' names, email addresses, phone numbers or addresses.
  • Confidentiality. Only people who work on Worklea, and who are bound to keep it confidential, can access the systems that run the app.
  • Security. We use HTTPS for all traffic, verify that requests really come from Shopify, encrypt access credentials before storing them, keep them on a server with restricted access, and apply security updates.
  • Sub-processors. Shopify (which provides the store data and billing) and our hosting provider, Hostinger (whose servers run the app). We'll update this list before adding another sub-processor.
  • Breaches. If we become aware of a breach affecting your data, we'll notify you without undue delay at your store's contact email and help you meet any obligations you have.
  • Requests from your customers. We'll help you respond to customers who ask to see or delete their data. Shopify forwards these requests to us, and we answer them as described in the privacy policy.
  • Deletion. When you uninstall Customs Ready, we delete your store's access credentials, scan results and change history, and anything remaining 48 hours later when Shopify asks us to.
  • We never sell your data or use it for advertising.

5. Availability and changes

We work to keep Customs Ready running reliably, but we can't promise it will always be available or error-free. We may improve or change the app; if a change removes something you rely on, we'll tell you in advance where we reasonably can.

6. Disclaimer

Customs Ready is provided "as is". To the extent the law allows, we don't give any warranties beyond those set out in these terms.

7. Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, and our total liability to you for any claim related to Customs Ready is limited to the amount you paid us for the app in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

8. Ending the agreement

You can stop at any time by uninstalling the app. We may suspend or end your access if you break these terms or use the app in a way that harms others, and we may stop offering Customs Ready with at least 30 days' notice.

9. Changes to these terms

We may update these terms. If a change is significant, we'll tell you before it takes effect. The date at the top shows when they last changed.

10. Contact

Worklea Services, support@worklea.org