Category Sorter for BigCommerce terms of service
Last updated 7 November 2026
These terms are an agreement between Worklea Services ("we", "us") and the business that installs the Category Sorter app on its BigCommerce store ("you"). By installing or using Category Sorter, you agree to these terms and to our privacy policy. If you don't agree, please don't install the app, or uninstall it.
1. The service
Category Sorter reads your store's products and categories and sets the order of products in the categories you choose: by your own order, date added, price, name or stock level, with pinned products first and, if you turn it on, sold-out products last. It re-sorts categories when you save, when BigCommerce tells it a product's stock has changed, and once a night.
Category Sorter doesn't change products, prices, stock levels, orders or customer data. The order it sets is shown on your storefront when a category is sorted by Featured Items.
2. Your responsibilities
- Choose the order you want and check how your categories look on your storefront.
- Use the app only for lawful purposes and in line with BigCommerce's terms.
3. Price
- Category Sorter for BigCommerce is free during early access.
- If we introduce a paid plan, we'll tell you at least 30 days in advance and you'll only be charged after you agree to it.
4. Data protection
This section is our data processing agreement with you. For personal data that Category Sorter processes on your behalf, you are the controller and we are your processor.
- Instructions. We process that data only to provide Category Sorter as described in these terms and the privacy policy, and for no other purpose.
- What we access. Products (IDs, names, creation dates, prices, stock levels, stock tracking, availability and categories), category names, tree and default sort, your store's default category sort, your store's identifier and access token, and the user ID and email address of the store owner and of staff who open the app. We don't request orders or customers' names, email addresses, phone numbers or addresses.
- Confidentiality. Only people who work on Worklea, and who are bound to keep it confidential, can access the systems that run the app.
- Security. We use HTTPS for all traffic, verify that requests really come from BigCommerce, encrypt access tokens before storing them, keep data on a server with restricted access, and apply security updates.
- Sub-processors. BigCommerce (which provides the store data) and our hosting provider, Hostinger (whose servers run the app). We'll update this list before adding another sub-processor.
- Breaches. If we become aware of a breach affecting your data, we'll notify you without undue delay at the store owner's email address and help you meet any obligations you have.
- Requests from individuals. We'll help you respond to people who ask to see or delete their data.
- Deletion. When you uninstall Category Sorter, we delete your store's access credentials, app users, rules, positions, sorting history and settings straight away.
- We never sell your data or use it for advertising.
5. Availability and changes
We work to keep Category Sorter running reliably, but we can't promise it will always be available or error-free. If sorting is interrupted, the next run puts categories in order again. We may improve or change the app; if a change removes something you rely on, we'll tell you in advance where we reasonably can.
6. Disclaimer
Category Sorter is provided "as is". To the extent the law allows, we don't give any warranties beyond those set out in these terms.
7. Limitation of liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or lost sales, and our total liability to you for any claim related to Category Sorter is limited to the greater of the amount you paid us for the app in the 12 months before the claim and US$50. Nothing in these terms limits liability that can't be limited by law.
8. Ending the agreement
You can stop at any time by uninstalling the app. We may suspend or end your access if you break these terms or use the app in a way that harms others, and we may stop offering Category Sorter with at least 30 days' notice.
9. Changes to these terms
We may update these terms. If a change is significant, we'll tell you before it takes effect. The date at the top shows when they last changed.
10. Contact
Worklea Services, support@worklea.org